Website monitoring has turned into a must-have in the world of online commerce. Some individuals, however, may not see why website monitoring and server monitoring are so crucial in today's online era. In the era of ecommerce, just what happens to websites that do not need monitoring service set up? Here are a few cautionary tales that will help you understand why downtime is indeed dreaded among those in the know.
You Get a Call From Your Customer
You're having a "slow" day and opt to take advantage of the lull in website traffic and orders and kick back with a sit down elsewhere. After about one hour, the phone rings. It's a valued customer asking why your site isn't online. You're a little chagrined - because you had no idea. It looked like it was fine on your own end, nevertheless, you didn't realize you're considering a cached version of your site and your site wasn't actually functioning. You assure your customer that you'll take care of the problem immediately, only to find out your website has been offline for a few hours and you had no idea. Just how many sales did you lose? A whole lot worse, how many potential customers did you just push away? If website monitoring had been in place, you'll have known concerning the downtime - the minute it occurred - and you also wouldn't have had to possess to endure the embarrassment of a customer alerting you.
You START TO SEE a Drop in Sales
It's been proven that lots of consumers only will leave a website and go to another, if page load times last more than 3 seconds. You see a drop in sales, but attribute it to the economy or it simply being truly a "slow" season. The simple truth is - your page load times have become increasingly unacceptable, as your site's performance is declining and you have no idea and soon you receive a scathing email from the would-be customer about the horrible performance of one's website. Who is to state how long your site was experiencing performance issues and just how many customers and sales were lost because of those issues? With website monitoring service set up, you never need to consider such questions.
YOUR SITE Exceeds Its Allocated Bandwidth or Is Affected by Other Sites on a Shared Server
Your site suddenly falls because you exceeded your allocated bandwidth - and you also could have seen it coming, had you seen the reduction in site performance that always precedes such situations or you could have been notified of the rapidly-increasing traffic, in the event that you had only had website monitoring service set up. Worse yet, you may well be on an unlimited plan on a shared server and something of the other sites is hogging each of the server's bandwidth, affecting the performance of one's site. In either situation, you should have been notified of the issue by your website monitoring service instead of finding out the hard way with decreased sales and lost profits.
It's NO JOKE
With regards to your website, lost customers and lost profits are no laughing matter. You want to make sure to stick to top of any conditions that can affect your business's important thing - particularly when it comes to the uptime and performance of your website. This is exactly why website monitoring service is not an optional feature for serious ecommerce professionals. It's an absolute must.