WHAT GOES ON to Businesses That Don't Have a Website Monitoring Service in Place?

· 2 min read
WHAT GOES ON to Businesses That Don't Have a Website Monitoring Service in Place?

Website monitoring has become a must-have in the world of online commerce. Some people, however, may not understand why website monitoring and server monitoring are so crucial in the current online day and age. In the era of ecommerce, just what happens to websites that not need monitoring service set up? Below are a few cautionary tales that will help you understand why downtime is indeed dreaded among those in the know.

YOU OBTAIN a Call From Your Customer

You're having a "slow" day and opt to make use of the lull in website traffic and orders and relax with a sit down elsewhere. After about an hour, the phone rings. It is a valued customer asking why your website isn't online. You're a bit chagrined - as you had no idea. It looked like it was fine on your end, but you didn't realize you were looking at a cached version of your site as well as your site wasn't actually functioning. You assure your customer that you'll take care of the problem immediately, only to find out your website has been offline for some hours and you had no idea. Just how many sales did you lose? A whole lot worse, how many potential prospects did you just push away? If website monitoring had been in place, you would have known about the downtime - when it occurred - and you also wouldn't have had to have to endure the embarrassment of a customer alerting you.

You Start Seeing a Drop in Sales

It's been proven that many consumers will simply leave a website and go to another, if page load times last more than 3 seconds. You see a drop in sales, but attribute it to the economy or it simply being a "slow" time of year. The simple truth is - your page load times are becoming increasingly unacceptable, as your site's performance is declining and you have no idea and soon you receive a scathing email from a would-be customer about the horrible performance of one's website. Who is to state how long  viber.com status  was experiencing performance issues and how many customers and sales were lost due to those issues? With website monitoring service set up, you never need to ask yourself such questions.

YOUR SITE Exceeds Its Allocated Bandwidth or Is Suffering from Other Sites on a Shared Server

Your site suddenly falls because you exceeded your allocated bandwidth - and you also may have seen it coming, had you seen the reduction in site performance that usually precedes such situations or you could have been notified of the rapidly-increasing traffic, if you had only had website monitoring service in place. Worse yet, you could be on an unlimited anticipate a shared server and something of another sites is hogging all the server's bandwidth, affecting the performance of one's site. In either situation, you would have been notified of the issue by your website monitoring service rather than finding out the hard way with decreased sales and lost profits.

It's No Laughing Matter

With regards to your site, lost customers and lost profits are no joke. You want to make sure to stay on top of any conditions that make a difference your business's bottom line - especially when it involves the uptime and performance of one's website. This is why website monitoring service is not an optional feature for serious ecommerce professionals. It's mandatory.